Privacy Policy


Updated as at September 21, 2025


JE (“JE”, “we”, “our”, or “us”) respects your right to privacy and is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (Malaysia) (“PDPA”).

This Privacy Policy explains how we collect, use, disclose, and safeguard personal data provided to us in connection with our website, services, and business operations.

1. Scope

This Privacy Policy applies to personal data processed by JE in Malaysia in relation to commercial transactions. By using our website or providing personal data to us, you agree to the terms of this Policy.

2. What Personal Data We Collect

Depending on your interactions with us, JE may collect:

  • Identification & Contact Data: name, email, phone number, address, company name, job title.

  • Website & Technical Data: IP address, device information, browser type, pages visited, time spent.

  • Communications Data: messages, inquiries, feedback forms.

  • Marketing Preferences: subscriptions, event registrations, or consent to receive updates.

We do not collect sensitive personal data unless explicitly required and consented to.

3. How We Collect Personal Data

  • Directly from you: through forms, inquiries, communications.

  • Automatically: via cookies, analytics, and browsing activity on our site.

  • From third parties: publicly available sources or business partners, where permitted.

4. Purposes of Processing

Your personal data may be processed for the following purposes:

  • To respond to inquiries and provide services.

  • To manage our relationship with you.

  • To improve our website, services, and user experience.

  • To send you updates, marketing, or promotional materials (where consent is obtained).

  • To comply with legal or regulatory obligations.

5. Disclosure of Personal Data

We do not sell or rent personal data. However, JE may disclose personal data to:

  • Service providers (e.g. hosting, IT, analytics) for legitimate business operations.

  • Regulatory or governmental authorities as required by law.

  • Affiliates or partners, with safeguards in place.

6. Cross-Border Transfers

JE may transfer personal data outside Malaysia for processing. In such cases, we will ensure the receiving party provides a level of protection comparable to the PDPA.

7. Data Retention

Personal data will be retained only for as long as necessary to fulfil the purpose it was collected for, or as required by applicable laws. Data no longer needed will be securely deleted or anonymized.

8. Your Rights Under PDPA

You may request to:

  • Access the personal data we hold about you.

  • Correct inaccurate or incomplete personal data.

  • Withdraw consent to our processing of your data (which may affect services).

  • Request not to receive marketing communications.

All requests can be directed to our contact below.

9. Security of Personal Data

We implement reasonable technical and organizational measures to protect your personal data from loss, misuse, modification, or unauthorized access.

10. Cookies & Tracking

Our website may use cookies or similar technologies to enhance functionality and measure usage. You can manage cookie preferences through your browser settings.

11. Changes to this Privacy Policy

JE may update this Privacy Policy from time to time. Updates will be posted on this page with the effective date indicated.

12. Contact Us

For any questions, or to exercise your PDPA rights, please contact:

Data Privacy Contact
Email: support@jemicrosolutions.com

Note: This Privacy Policy is prepared in accordance with the Malaysian Personal Data Protection Act 2010.


Privacy Policy

Updated as at September 21, 2025


JE (“JE”, “we”, “our”, or “us”) respects your right to privacy and is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (Malaysia) (“PDPA”).

This Privacy Policy explains how we collect, use, disclose, and safeguard personal data provided to us in connection with our website, services, and business operations.

1. Scope

This Privacy Policy applies to personal data processed by JE in Malaysia in relation to commercial transactions. By using our website or providing personal data to us, you agree to the terms of this Policy.

2. What Personal Data We Collect

Depending on your interactions with us, JE may collect:

  • Identification & Contact Data: name, email, phone number, address, company name, job title.

  • Website & Technical Data: IP address, device information, browser type, pages visited, time spent.

  • Communications Data: messages, inquiries, feedback forms.

  • Marketing Preferences: subscriptions, event registrations, or consent to receive updates.

We do not collect sensitive personal data unless explicitly required and consented to.

3. How We Collect Personal Data

  • Directly from you: through forms, inquiries, communications.

  • Automatically: via cookies, analytics, and browsing activity on our site.

  • From third parties: publicly available sources or business partners, where permitted.

4. Purposes of Processing

Your personal data may be processed for the following purposes:

  • To respond to inquiries and provide services.

  • To manage our relationship with you.

  • To improve our website, services, and user experience.

  • To send you updates, marketing, or promotional materials (where consent is obtained).

  • To comply with legal or regulatory obligations.

5. Disclosure of Personal Data

We do not sell or rent personal data. However, JE may disclose personal data to:

  • Service providers (e.g. hosting, IT, analytics) for legitimate business operations.

  • Regulatory or governmental authorities as required by law.

  • Affiliates or partners, with safeguards in place.

6. Cross-Border Transfers

JE may transfer personal data outside Malaysia for processing. In such cases, we will ensure the receiving party provides a level of protection comparable to the PDPA.

7. Data Retention

Personal data will be retained only for as long as necessary to fulfil the purpose it was collected for, or as required by applicable laws. Data no longer needed will be securely deleted or anonymized.

8. Your Rights Under PDPA

You may request to:

  • Access the personal data we hold about you.

  • Correct inaccurate or incomplete personal data.

  • Withdraw consent to our processing of your data (which may affect services).

  • Request not to receive marketing communications.

All requests can be directed to our contact below.

9. Security of Personal Data

We implement reasonable technical and organizational measures to protect your personal data from loss, misuse, modification, or unauthorized access.

10. Cookies & Tracking

Our website may use cookies or similar technologies to enhance functionality and measure usage. You can manage cookie preferences through your browser settings.

11. Changes to this Privacy Policy

JE may update this Privacy Policy from time to time. Updates will be posted on this page with the effective date indicated.

12. Contact Us

For any questions, or to exercise your PDPA rights, please contact:

Data Privacy Contact
Email: support@jemicrosolutions.com

Note: This Privacy Policy is prepared in accordance with the Malaysian Personal Data Protection Act 2010.